Setting up your Intercom Action

A new lead will be created in Intercom as per your instructions, each time this ICApp is triggered.

1. Once you test your Trigger data, you need to select an action app to use with the Trigger.

2. To add this action app to your ICApp, click on the “add service” button.

   

3. Select “Intercom” as your Action app from the list of ICApps.

4. Connect your Intercom account to Rapidomize and authorize Rapidomize to access your Intercom account.

5. Follow Guidance How to set up Intercom on Rapidomize . Once connected, press select key to select your Intercom account.

6. Select the “Action” by clicking on Create new lead icon.

   

7. Specify the details of your new lead that you wish to retrieve, such as external ID, Email, user name, phone etc. Note that if you do not specify the user ID, Intercom will automatically assign a user ID to the lead.

8. You can also include the image URL containing the avatar of a contact.

9. Specify the Key of your admin ID.

10. Specify whether you want to correspond with this lead by Email or not.

    

11. Test your action by clicking on “Test / Get Sample Data”.

12. Save your ICApp by clicking on “Save ICApp”.

13. You will get a card entry in “Intelligent Connected Apps page”.

14. To activate the ICApp, turn ON the “Run” toggle slider.

15. Click on “Status” icon on the card to see the status of your ICApp from the Dashboard.

16. Once you activated your ICApp, it will run according to the specified schedule.