Setting up your Jira Software Cloud Action

Retrieve an issue by ID

The specified issue will be retrieved in Jira Software Cloud, each time this ICApp is triggered.

  1. Once you test your Trigger data, you need to select an action app to use with the Trigger.

  2. To add this action app to your ICApp, click on the “add service” button.

    add service

  3. Select “Jira Software Cloud” as your Action app from the list of ICApps.

  4. Connect your Jira Software Cloud account to Rapidomize and authorize Rapidomize to access your Jira Software Cloud account.

  5. Follow Guidance on How to set up Jira Software Cloud on Rapidomize. Once connected, press select key to select your Jira Software Cloud account.

  6. Select the “Action” by clicking on Retrive an isuue by ID icon.

    Jira Software Cloud

  7. Specify the issue identification.

    Jira Software Cloud

  8. Test your action by clicking on “Test / Get Sample Data”.

  9. Save your ICApp by clicking on “Save ICApp”.

  10. You will get a card entry in “Intelligent Connected Apps page”.

  11. To activate the ICApp, turn ON the “Run” toggle slider.

  12. Click on “Status” icon on the card to see the status of your ICApp from the Dashboard.

  13. Once you activated your ICApp, it will run according to the specified schedule.



Last modified March 2, 2022